User Guides for Faculty:
http://cuny.edu/about/administration/offices/CIS/functions/bb/userguides/faculty.html
http://ondemand.blackboard.com/
User Guides for Students
http://cuny.edu/about/administration/offices/CIS/functions/bb/userguides/student.html
Blackboard Collaborate User Guides for Students and Faculty:
http://cuny.edu/about/administration/offices/CIS/functions/bb/userguides/blackboardcollaborate.html
Supported Browsers, Plugins & Operating Systems for Blackboard Learn Release 9